Deliveroo's Rider Support Fund - for those impacted by Coronavirus

Your safety is our priority, and we want to make sure that riders who work regularly with Deliveroo and have contracted the virus or been placed in quarantine by a medical authority will be eligible for financial support for a period of up to 14 days.

Deliveroo is creating a support fund to make sure that riders impacted by the virus are supported during this difficult time.

About the fund

This is a one-off fund that will be time-limited and designed to support riders in these unique and difficult circumstances. The policy will remain under review as this unprecedented situation develops.

This fund is designed to support the riders who need it most. However, fraud is a criminal offence. It is important that we state that if the fund is abused we will enforce our rights to the fullest extent, which may include termination of your service agreement together with other legal remedies. We will also notify the police and other relevant enforcement agencies of any suspected abuse.

How to apply

If you have contracted COVID-19, or have been placed in quarantine by a medical authority, please contact the Rider Support team through the Help Centre for further information about how to apply for financial support from the fund.

For everyone else please take care and ensure you are familiar with Deliveroo’s policies on contact-free pick up and delivery, social distancing, and best hygiene practices.

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COVID-19 self-care tips
COVID-19 guidance