Fair access to flexible work

When you ride with us, we’re committed to offering you fair access to the flexible work you want. Since introducing the self-serve booking tool, we’ve continued to listen to your feedback to make sure it works even better for you.

We have heard that some riders find it hard to access the sessions they want on Monday when the new week’s bookings are released. So, we’re making changes to help more riders access more hours, while maintaining the flexibility that self-serve booking was designed to provide.  

From Monday the 20th of August, the booking limit for riders on release day will be 40 hours. As always, from midnight the number of sessions you can book is limitless, with further sessions available to book throughout the week.

The way that booking access is determined will remain the same, with early access available in line with your statistics.

We hope this change improves your booking experience.