New Riders Contest - Terms and Conditions

Terms and Conditions

New Rider Competition
1. Information on how to enter forms part of the terms and conditions of entry for the promotion.
Information on how to enter and the prize/s form part of these Terms and Conditions. Participation in
this promotion is deemed acceptance of these Terms and Conditions.
2. The promotion commences at 8.00am AEST on 5 October 2019 and closes at 6.00pm AEST on 10
February 2020 (Promotion Period).
3. The total number of Prizes available are 20 unique prizes (20 x $20 Hoyts Gift Cards) with a total
prize value of $400. Gift Cards will be subject to Hoyts Terms of Use for Vouchers:
4. To enter, individuals must, during the Promotion Period (Eligible Entrant):
– be 18+ years of age and an active rider with Deliveroo Australia Pty Ltd, excluding in the state of
New South Wales;
– have joined as a rider with Deliveroo Australia between 23 September 2019 and 3 February 2020 in
any state of Australia other than New South Wales; and
– have completed the stated number of deliveries for their area within the specified one week time
period (Tuesday to the following Monday) as specified by the Promoter during the Promotion Period.
5.Each Eligible Entrant who has completed the stated number of deliveries in their area for that week
is eligible to enter into the promotion to win the Prize. A maximum of one entry is permitted per
person. Deliveroo Australia Pty Ltd will be responsible for judging the entries. Acceptance of the Prize
is deemed acceptance of these terms and conditions.
6. The promoter is Deliveroo Australia Pty Ltd (ABN 73 67 915 640) of Level 2, 161 Collins Street,
Melbourne, VIC, 3000 (Promoter).
7. Eligible entrants exclude:
– employees, directors, management, licensees and contractors of the Promoter, its related
companies and agencies associated with the Promotion;
– any Deliveroo Australia rider who operates or lives in the state of New South Wales, Australia;
– the immediate family of the above listed persons. “Immediate family” means any of the following:
spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent; and
– any suppliers to the Promoter.
8. The Promoter is not responsible for any technical malfunction of any communications network or
any late, lost, incorrectly submitted, delayed, ineligible, incomplete, corrupted or misdirected entry
whether due to error, transmission interruption or otherwise. The time of entry will be deemed to be
the time the entry is received by the Promoter.
9. The prize draws will take place 12.00pm AEST every Tuesday for the Promotion Period at Level 2,
161 Collins St, Melbourne, Victoria, 3000 . The winners will be determined by an automated random
draw of all Eligible Entrants. The result of the draw (and any redraw) is final and no correspondence
will be entered into.
10. The winners will be contacted by email within 48 hours after the completion of the prize draw and
prizes distributed via email. The winners are responsible for monitoring and answering their email
inbox. Winner’s name published at:
11. If an individual enters the promotion and has opted out of or unsubscribed from the Promoter’s
communications, then the individual will not be contacted. Any prize(s) won will be forfeited and the
Promoter reserves the right to re-draw the Prize.
12. Each Prize must be taken as stated and no compensation will be payable if a winner (or their
companion(s)) is unable to use the Prize (or any part of the Prize) as stated. Any part of a Prize that
cannot be taken as stated will be forfeited. The Prize is not transferable to another person (unless
agreed by the Promoter) and cannot be exchanged for other goods and services or redeemed for
cash or other goods or services. If the Prize (or part of the Prize) is unavailable, the Promoter, in its
discretion, reserves the right to substitute the Prize (or that part of the Prize) with a prize to the equal
value and/or specification, subject to any written direction given under applicable law.
If the winner
does not agree despite reasonable attempts by the Promoter to reach an agreement and the prize is
not available due to circumstances beyond the Promoter’s control, the Promoter may substitute the
prize with another item or items determined by the Promoter to be of equal or higher value.
13. The Promoter reserves the right to request a winner to provide proof of identity age and currency
of rider agreement in order to claim the Prize. Proof of identification, age, and rider agreement
considered suitable for verification is at the discretion of the Promoter. Failure by the Promoter to
enforce any of its rights at any stage does not constitute a waiver of those rights.
14. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole
discretion, to determine the identity of the entrant.
The Promoter reserves the right to disqualify any entrant who is in breach of these terms and
conditions of entry or who manipulates, seeks to manipulate or benefits from manipulating, the entry
process or the Promotion or who is in breach of the Promoter’s Terms of Use for Website and
Applications
15. If any act, omission, event or circumstance occurs which is beyond the reasonable control of the
Promoter and which prevents the Promoter from complying with these terms and conditions of entry,
the Promoter will not be liable for any failure to perform or delay in performing its obligations and the
Promoter reserves the right (subject to any applicable law) to cancel, terminate or modify or suspend
this promotion.
16. Incomplete or indecipherable entries will be deemed invalid.
17. The Promoter and its related bodies corporate and their respective officers, employees,
contractors and agents (Promotion Parties) will not be liable for any losses, damages, expenses,
costs or personal injuries arising out of this promotion, the promotion of this promotion or the use of
any Prize, including but not limited to any breach of these terms and conditions, contract or tort
(including negligence) and any other common law, equitable or statutory remedy (Damages)
whatsoever, including but not limited to direct, indirect and consequential Damages, including
Damages that cannot reasonably be considered to arise naturally and in the ordinary course of things,
even if those Damages were in the contemplation of the Promotion Parties.
18. The exclusion of liability in clause 17 is subject to Eligible Entrants supply agreement with the
Promoter and does not apply to limit or exclude liability
to the extent it is not permissible at law to limit or exclude liability in the manner contemplated in that
clause (in which case that liability is limited to the maximum extent allowable by law).
19. The Promoter reserves the right to redraw in the event of a winner being unable to satisfy these
promotion terms and conditions of entry or forfeiting or not claiming a Prize. The Promoter will use all
reasonable efforts to contact each winner by email within 72 hours of a weekly draw, after this time
they will automatically forfeit their prize and the Promoter reserves the right to select another winner
through a second chance draw. If necessary, a second chance draw will be held on the next business
day after a prize has been forfeited at the same time and place as the first draw. The first valid entry
drawn will win any unclaimed prize. The second chance draw winner will be notified by email within
48 hours of the draw. If there is a second chance draw, the name of the second chance draw winner
will be published here: https://au.roocommunity.com/new-riders-contest-winners. The results of any
second chance draw will be final and binding and no correspondence will be entered into in relation to
the results of the draw. The Promoter must distribute the prize to the winner within 3 days of the
second chance draw.
20. All entries become the property of the Promoter. The Promoter collects personal information in
order to conduct the promotion and may, for this purpose, disclose such information to third parties,
including but not limited to agents, contractors, service providers, prize suppliers, and as required, to
Australian regulatory authorities, and may also use and handle personal information as set out in its
privacy policy. Without limiting the foregoing, entrants’ personal information provided in connection
with this promotion will be handled in accordance with the Promoter’s Privacy Policy (a copy of which
21. These terms and conditions are governed by and construed in accordance with the laws in force
in Victoria.
22. OTHER:
The Promoter reserves the right to amend or suspend this Promotion due to events or circumstances
arising beyond its control and, where necessary, to undertake all such action as is reasonable to
protect itself against fraudulent or invalid redemptions including, without limitation, to require further
verification as to the identity, age, and other relevant details of a customer. Where reasonably
possible, any changes will be communicated by way of a post on this page and/or via the Promoter’s
social pages.
The Promoter will use the personal details supplied in connection with this promotion for the
administration and delivery of an order, and to contact and verify prize winner. The Promoter may also
disclose information to its third party contractors or partners to assist in conducting this prize draw.
23. Permit numbers: N/A