There's always a lot happening in the Roo community, and we're here to keep you up to date with the latest
Oct 2019 Your free Deliveroo rider insurance
Oct 2019 Sponsoring Love Island Australia
Oct 2019 Deliveroo’s Restaurant Revival team
Oct 2019 Riders of Deliveroo: Meet Lakshmi
Oct 2019 Get up to 15% off Optus mobile
Sep 2019 Meet Mario
Sep 2019 Guzman y Gomez’s menu overhaul
Sep 2019 Lunch time etiquette
Sep 2019 Meet Juan
Sep 2019 Meet Calum
Sep 2019 Meet Saadullah
Sep 2019 Meet Sheeraz
Sep 2019 2020 rider kit
Sep 2019 New Riders Contest – Winners!
Sep 2019 Introducing Pickup
Sep 2019 Riders of Deliveroo: Meet Anvesh
Sep 2019 Say hello to our Head of Operations
Sep 2019 Securing kit to your vehicle
Sep 2019 KFC Zinger Pies are back
Sep 2019 New and improved in-app menu
Sep 2019 Gold Coast Events
Sep 2019 Deliveroo on the small screen
Sep 2019 Find some time to ask R U OK?
Aug 2019 Bringing childhood stories to life
Aug 2019 Tackling restaurant wait times
Aug 2019 Delivering Alcohol
Aug 2019 Food freedom
Aug 2019 Deliveroo Australia’s new CEO
Aug 2019 Deliveroo Homeless Delivery
Aug 2019 Winter safety tips
Aug 2019 Caring for your kit
Aug 2019 Tell us what you think!
Aug 2019 Introducing: RooCopter One
Aug 2019 Meet Ben
Aug 2019 Riders of Deliveroo: Meet Kavya
Aug 2019 Deliveroo Editions
Aug 2019 Perth Roadshow recap
Aug 2019 Bicycle road rules you need to know
Aug 2019 Your earnings with Deliveroo
Jul 2019 Riders of Deliveroo: Meet Ali
Jul 2019 Perth Roadshow
Jul 2019 Join our Rider Safety Advisory Panel
Jul 2019 Meet Luis
Jul 2019 Helpful Info
Jul 2019 Choosing Sessions
Jul 2019 Vehicles and Licenses
Jul 2019 Earnings
Jul 2019 Kit and Safety Requirements
Jul 2019 Your Application
Jul 2019 Collingwood Rider Bistro Recap
Jul 2019 How to access your past invoices
Jun 2019 Meet Oscar
Jun 2019 Contacting Rider Support
Jun 2019 Safety dos and don’ts
Jun 2019 Riders of Deliveroo: Meet Robin
Jun 2019 Working well with restaurants
Jun 2019 Top Tips for New Riders
Jun 2019 Melbourne Rider Bistro
Jun 2019 Stacked Orders 101
Jun 2019 Portify food discounts
Jun 2019 Adelaide Roundtable Recap
Jun 2019 How to make rider app suggestions
Jun 2019 Cash Out is here!
Jun 2019 Get 70% off QuickBooks
May 2019 What ordering looks like for customers
If there are any delays or variations to the customer’s delivery, such as if a restaurant has kept you waiting, […]
May 2019 Riders of Deliveroo: Meet Natan
May 2019 Deliveroo Plus
May 2019 Roo tips: riding in the rain
May 2019 Blys Massage
May 2019 Ramadan Run-Down
May 2019 Help to reunite a rider’s family
May 2019 Delegation 101
May 2019 Portify has landed!
Mar 2019 Get 10% off Reid Cycles!
Mar 2019 Bikescape is here to help!
Mar 2019 What to do in a road incident
Mar 2019 Training Videos
Mar 2019 Staying safe on the road
Feb 2019 Pedal Power Canberra
Feb 2019 On demand phone repair with fix2U
Feb 2019 Riders of Deliveroo: Meet Vishnu
Jan 2019 Recap: Windsor Rider Bistro
We kicked off our second Rider Bistro in Melbourne on Wednesday and were treated to some amazing food from the Royal Stacks crew. We started the event
Jan 2019 ride together, dine together T&Cs
Jan 2019 Riders of Deliveroo: Meet Marta
Meet Marta, she’s originally from Colombia and has been in Melbourne for 2 years. She’s currently studying English while also riding with Deliveroo.
Jan 2019 ride together, dine together
Jan 2019 Riders of Deliveroo: Meet Sheeraz
Meet Sheeraz, he’s been riding with Deliveroo for nearly 2 years and still enjoys riding, and meeting different people while out on the road.
Jan 2019 Open Classrooms
We know that you value having the flexibility to fit your work around the other things that matter to you.
Jan 2019 See your past payments and invoices!
You can now view your invoice history, view the status of your payments and download previous invoices all within the earnings section of your app
Jan 2019 Quad Lock partners with Deliveroo
Quad Lock is proud to partner with Deliveroo to offer our market leading Smartphone Mounting solutions to Deliveroo Riders at 30% Off!
Dec 2018 2018 Year Recap
Dec 2018 Recap: End of Year Party
Dec 2018 Riders of Deliveroo: Meet Gautam
Meet Gautam, he has been a Deliveroo rider for 7 months and enjoys the flexibility when riding with Deliveroo.
Dec 2018 Introducing Ridely
Ridely Australia is excited to announce their exclusive partnership with Deliveroo offering scooter rental to Deliveroo drivers!
Dec 2018 roo tip: riding early morning and late nights
Your safety here at Deliveroo is our priority. We want to ensure that you feel confident and safe while out on the road.
Dec 2018 recap: GM rider roundtable
Last week 14 riders from cities across Australia flew to Melbourne for our very first GM Rider Roundtable…
Dec 2018 Riders of Deliveroo: Meet Rakesh
Our Roo hero this week is Rakesh. He’s currently pursuing his Masters, so having flexibility and work-life balance is super important and riding with Deliveroo is the perfect fit…
Nov 2018 Riders of Deliveroo: Meet Salman
Meet this week’s Roo hero, Salman. He used to be an English teacher back in his home country before moving here with his wife.
Nov 2018 Riders of Deliveroo: Meet Tat
Nov 2018 rider tip: dinner time peaks
No matter how much you ride with us, we want to make sure you’re informed with the best times to maximise your earnings!
Nov 2018 End Of Year Party T&Cs
Nov 2018 Teal Day T & Cs
Nov 2018 Teal Day
We want to see how you teal up on a Friyay! The most creative get to be featured and win a $25 Deliveroo voucher…
Nov 2018 Riders of Deliveroo: Meet Raavi
Raavi has been a Rider of Roo for 6 months now and is currently doing his Masters at CQU. Riding with Deliveroo means that Raavi can plan his uni schedule..
Nov 2018 end the year with $300 worth of food
There’s no better way to send off 2018 than with some of best food delivered and being surrounded by mates…
Nov 2018 recap – Collingwood rider bistro
Last Friday we invited 12 riders to our Collingwood editions site for a Rider Bistro. As both sides play a crucial role in delivering food this event was aimed the bridge the gap between restaurants and riders…
Nov 2018 minimum order incentives
In some zones, we’re offering riders a minimum order incentive for a limited time only. The incentive means that you will be offered the equivalent of…
Nov 2018 Do It 100 Adelaide!
Nov 2018 “Do It 100%” Terms and Conditions
Nov 2018 Roo Community Etiquette
We respect and value the diversity of our workforce and we believe that all people have a right to be treated fairly.
Nov 2018 Riders of Deliveroo: Meet Furqan
Meet Furqan, he’s been riding with Deliveroo for about one and half years. After leaving his job, Furqan was looking…
Nov 2018 Do it 100%
Nov 2018 deliver alcohol safely by checking ID
We’re on a mission to create the best food delivery experience out there and you play a big part in helping make that happen…
Oct 2018 Deliveroo Editions Collingwood
Deliveroo is passionate about food and bringing people even more choice. There are already so many amazing restaurants everywhere…
Oct 2018 wearing protective gear
When riding your motorcycle or scooter you should always be riding with protective gear. This will keep you safe while…
Oct 2018 Riders of Deliveroo: Meet Nikhil
Currently doing his Master’s in IT, our roo hero this week is Nikhil. First finding out about Deliveroo through his friends, Nikhil was looking…
Oct 2018 Riders of Deliveroo: Meet Abdul
Oct 2018 delivering large orders
While riding with Deliveroo you’ll definitely encounter some larger orders. When this happens it’s important…
Oct 2018 Maximise your earnings
Working in the gig economy gives you the freedom and flexibility to earn more in your own terms….
Oct 2018 get to know the app – updating your details
You can now check in the app if your rider details are correct…
Oct 2018 Why does my app sometimes log me out?
There are lots of reasons why you may decide not to work with us while you’re logged in to the app…
Oct 2018 Hot and cold food packing tips
Oct 2018 Riders of Deliveroo: Meet Surya
Oct 2018 surviving summer
Winter be gone, hello Summer. While it may be beautiful outside, it’s not always easier riding in the Australian sun…
Oct 2018 get mates to join, get extra coin
Oct 2018 get to know the app!
Adjust your map settings so it’s tailored to your vehicle type. Did you know you can also choose to open your map…
Oct 2018 Riders of Deliveroo: Meet Rayeed
Meet Rayeed, he’s currently a student who rides with Deliveroo to earn some extra money to help support his studies…
Oct 2018 riding safe during school hours
Vacay’s over, school is back! This means that roads and school areas may be busier than usual. When riding near schools it’s important to pay extra attention…
Oct 2018 Updating your info in the rider app
Great news! You can now update your phone number and email address yourself directly in the rider app…
Oct 2018 helmet on, helmet off
Things can get quite busy while delivering food and sometimes you may forget to remove your helmet…
Oct 2018 join the first Australian GM x Roundtable
Australia’s lucky to have a diverse rider fleet. Across the country we have so many dedicated riders that help bring the best…
Oct 2018 Riders of Deliveroo: Meet Mathew
If he’s not taking photos or flying his drone, Mathew rides with Deliveroo.
Oct 2018 brace yourself, swooping season has arrived!
As one Magpie season ends (RIP AFL Premier dreams…), another begins.
Sep 2018 Riders of Deliveroo: Meet Moussa and Paul
Meet Paul and Moussa, two friends from Paris who have been riding for Deliveroo since the start of 2016…
Sep 2018 update from Deliveroo Operations
September has been an exciting month for Deliveroo and, in particular, a great month for the continued rollout…
Sep 2018 ride safely during public holidays
The roads can sometimes get a bit busy during big events and public holidays…
Sep 2018 different states, different rules
When it comes to Australian road rules, each state and territory enforce slightly different road rules.
Sep 2018 Riders of Deliveroo: Meet Mahesh
It all started 2 years ago from a friend’s referral and just like that Mahesh was inspired to become a roo…
Sep 2018 Can’t find the customer?
Even when a customer is eagerly awaiting for food they may get distracted by a show they’re watching because…
Sep 2018 The trial’s over, now what?
Six weeks ago we launched distance based fees, giving riders across Australia the chance to trial this new payment system…
Sep 2018 Parking on private property
Unauthorised parking of vehicles on private property without consent of the owner is trespassing…
Sep 2018 Take care of yourself when delivering orders
Whether you’re riding a bicycle or a scooter, safety is key.
Sep 2018 Riders of Deliveroo: Meet Erik
Hailing from Perth, Erik has been riding with Deliveroo for almost a year…
Sep 2018 we’re supporting you with Ride and Learn
We know that you value having the flexibility to fit your work around the other things that matter to you…
Sep 2018 pizza packing tips
Not too sure what the best way is to pack pizza? That’s alright, we’ve together…
Sep 2018 hay fever tips
Itchy eyes, constant runny nose? It’s hayfever time. Being out on the road during hayfever can be a bit of a pain…
Sep 2018 making hangry customers happy
Not every delivery is the same, and we know it can be hard maintaining a brave face when an order is a little late…
Sep 2018 Riders of Deliveroo: Meet Luis
He’s a passionate rider who’s been delivering great food to our customers for over 2 years. When he first started…
Sep 2018 we’re growing our service!
Our service has grown a lot in the past five years. Since our founder, Will Shu, completed the first ever Deliveroo delivery in 2013…
Aug 2018 upskill with us!
We’re really excited that Deliveroo and OpenClassrooms are teaming up to support riders everywhere with online courses and programmes, completely for free.
Aug 2018 Riders of Deliveroo: Meet Juan
Meet Juan. He’s been riding with us for almost a year and a half. He’s currently studying an Advanced Diploma in Business…
Aug 2018 the pin doesn’t match the customer address!?
Riders have been telling us about the frustrations caused when the pin drop in the app doesn’t match the customer address…
Aug 2018 why are you offered specific orders?
Meet Frank! Frank is our super smart algorithm that decides which rider to offer…
Aug 2018 cycling safely around tram tracks
Trams tracks aren’t the easiest to navigate – add a bit of wet weather and things tend to get a bit more tricky. We’ve included some tips…
Aug 2018 can’t see live order adjustments in your app?
When an order is cancelled by the customer after you have already started completing delivery services, Deliveroo will make a fee…
Aug 2018 hours cap
We’re making changes to help more riders access more hours, while maintaining the flexibility…
Aug 2018 rider roundtable recap
Over the past few weeks we’ve been flying around the different cities and holding rider roundtables…
Aug 2018 free thermal bag
We heard some of you are missing a thermal bag. So for a limited time only, we’ll be giving away free thermal bags.
Aug 2018 deliveroo partners with TLC for Kids
This year we’ve partnered with TLC for Kids, Australia’s most inclusive children’s charity as part of their ‘Tracky Dack Day’.
Aug 2018 how to pack KFC into your small thermal bag
You may sometimes receive large orders from KFC such as 2 buckets of chicken…
Aug 2018 parking permits
In rider roundtables over the last few months, we have heard lots of feedback on the struggles Deliveroo riders…
Aug 2018 Bye-Bye Acceptance Rate
It’s been a long time coming, but we are finally pulling the pin on the acceptance rate feature in the rider app.
Aug 2018 zone clusters
when you complete a delivery outside of your zone we’ll begin to offer you orders in that zone too.
Jul 2018 recap – rider bistro
A few weeks ago, we held our first ever Rider Bistro. Taking place down at Deliveroo Editions in Windsor…
Jul 2018 stay alert and stay safe
We want to ensure that you feel confident and safe while out on the road.
Jun 2018 smarter swipes
To make this easier for you, we’re streamlining how you progress each delivery in-app.
Jun 2018 bicycles and motorcycles: mobile phone road rules
All states and territories do not have separate mobile phone/device rules for motor vehicles, bicycles and motorcycles.
Jun 2018 End of Financial Year with Quickbooks
This year we’ve teamed up with Quickbooks to make sure you get through this EOFY with less stress.
Jun 2018 rider roundtable
Over the next few weeks, we’ll be travelling to each city across Australia to hold rider roundtables and we’re heading to your city next!
May 2018 tipping
You can now see any tips you receive before you arrive at the customer!
Mar 2018 Long wait times? You can now unassign yourself
“Restaurant wait too long” is the number one reason riders rate an order as ‘thumbs down’. And we agree…
Mar 2018 see how you can maximise earnings in app!
Use the app to see when and where you can earn extra fees – either live or in advance.
Mar 2018 Women’s History Month
This Women’s History Month we’re celebrating the accomplishments of our hard-working female roo riders…
Mar 2018 busuu – Get 20% off online language courses
busuu empowers everyone in the world to learn a new language and earn official certificates from McGRaw-Hill Education…
Feb 2018 We Love Roo – Roundup
Few things are better than a stress-free Valentine’s Day with someone else footing the bill. Well, Deliveroo delivered just that for some lucky riders.
Feb 2018 Riders of Deliveroo: Meet Pedro
Meet Gold Coast Deliveroo rider, Pedro. His journey with Deliveroo began back in 2017…
Feb 2018 Rider Round Table
We value your feedback, so Deliveroo is kicking off 2018 with a rider roundtable in Brisbane, Gold Coast and Perth…
Feb 2018 Celebrating Boss Ladies this International Women’s Day
This International Women’s Day, we’re celebrating all our independent, strong female riders…
Feb 2018 4 tips to help you manage your finances
It can be tough to know what to set up with your business finances, which is why we’ve asked the experts! Check out some…
Feb 2018 We Love Roo
What could be better than letting Deliveroo play cupid this Valentines season ? Go in the draw to win a dinner for 2 at an amazing restaurant in your city!
Feb 2018 Roo New Year Party – Roundup
We wanted to treat our roos to something a little special in the new year, so we put together a roo year party…
Jan 2018 Self Serve Booking Tool
The rider self-serve booking tool for you gives you the flexibility to log in to any self-serve booking zones that have availability.
Dec 2017 Happy Roo Year Party
Throw the party of the Summer by entering our Happy Roo Year Party Contest!
Dec 2017 QuickBooks Self-Employed App
We know you might be juggling multiple jobs and tax can be stressful, which is why we’re excited to tell you about how QuickBooks Self-Employed app can save you the stress and the money.
Dec 2017 Riders of Deliveroo: Meet Ray
When not riding for Deliveroo Ray focuses on his luxury sock company “Fortis Green”…
Jun 2017 99 Bikes
20% off bikes
Jun 2017 Chappelli
20% off accessories