Riders of Deliveroo: Meet Tom and Donal
Meet brothers Tom and Donal, two of our riders in Ireland. Learn about why they started riding, what they love about Deliveroo, and the strangest deliveries they’ve had!
Tell us a bit about yourself:
Tom: I’m the younger brother. I’m 21, from Edenderry in Offaly.
Donal: I’m 23, also from Edenderry.
What do you do when you’re not riding for Deliveroo?
Tom: I’m in my final year of computer science in Trinity.
Donal: I am a music graduate. As a full-time musician, I play for a few different artists and do some session work. I also play cover gigs and things like that for money.
How long have you been riding with Deliveroo?
Tom: Just over two years, maybe two years and three months.
Donal: I’ve been a Deliveroo rider for about a year and a half.
When do you ride?
Donal: Normally I would be busy in the evenings, so I prefer to work during the day, whereas Tom is the opposite. He has college during the day and prefers working in the evening.
What made you want to ride for Deliveroo?
Donal: We’ve both always cycled. As kids we lived in the middle of nowhere, so any friends’ houses were a few kilometers away. Mum and dad couldn’t drive us everywhere, so we always just cycled. We both love mountain biking, and Tom does a lot of road racing. That’s how Tom started first, and why the job seemed attractive to him. Tom and I were living together while he was riding with Deliveroo – I finished college and was looking for something part-time during the summer, so started with them too, and now here I am!
What’s the best thing about being a Deliveroo rider?
Tom: For me it would be the flexible hours – 100%. I’m in college 9-5, maybe 9-6, every weekday and there isn’t really any other job that you could just work a couple of hours here and there when you want.
Donal: I would be the exact same. I know I have more set sessions, during the day, but it’s very flexible so I can easily swap sessions and so… Almost exactly the same thing, slightly different reasons, but flexibility is the big thing for me.
And the worst..?
Both: The rain!
What’s the strangest delivery you’ve ever made?
Tom: One time a customer got really worked up because I couldn’t find their apartment. It was down a side road a bit, and I had to call them maybe twice – it sounded like they were getting really frustrated and worked up and then when I arrived… I was dreading handing the food over because he sounded like a really angry man in a bad mood, but then when I gave him his food he was really friendly and proceeded to give me a nice tip and everything. The way it flipped so quick was… I wasn’t expecting it all!
What’s your favourite restaurant to deliver from/favourite route to ride?
Donal: There’s something about it… We enjoy the food in there, the staff are always friendly, they’re on time and there’s never any problem. They’re one of those restaurants it’s very hard to fault.
Tom: Even at lunchtime when they have their own customers in the shop and the queue is out the door, they’ll still have our food ready for pick-up within five minutes of arriving. I think they have certain staff preparing food only for Deliveroo.