Using your mobile phone

As a rider with Deliveroo, your phone and your vehicle are key pieces of equipment. But what are the rules when it comes to using your phone on the road?

It is illegal across Australia to use a phone while driving to talk, text, play games, take videos or photos, or to use any other function on your phone. It’s also illegal to use a phone when your vehicle is stationary but not parked, for example if you have stopped at traffic lights. Fines and demerit points apply to drivers breaking these rules. 

The rules around using hands-free devices vary depending on the license you have. 

P1 and P2 drivers

Riders with a P1 or P2 license must not use a mobile phone for any function while driving or stationary, including hands-free. 

Fully licensed car drivers

A fully licensed driver can use a phone to make calls, receive calls, play music or use its GPS functions as long as the phone:

  • is secured in a commercially designed holder fixed to the vehicle, or
  • can be operated by the driver without touching any part of the phone, and the phone is not resting on any part of the driver’s body

Drivers can’t use the phone for any other purpose, such as video calls, texting, emailing or using social media. 

Demerit points and fines apply to drivers breaking these rules.

For more information, please check the relevant road rules in your state:

Australian Capital Territory

New South Wales

South Australia




Western Australia

Information in this article was adapted from the VicRoads website.