smarter swipes

we’re streamlining how you progress each delivery in-app

Riding with Deliveroo means riding whenever and wherever you choose and being able to manage your own work with the rider app.

At every stage of a delivery, you swipe. This updates the customer about the progress of their food. To make this easier for you, we’re streamlining how you progress each delivery in-app.

From today, your app will automatically update each stage as you get close to the restaurant and to the customer. There is no more ‘confirmed’ stage – just swipe ‘arrived’ when you get to each location.

This change makes the app easier to use when you’re on the move, and also improves the accuracy of the information customers receive about their delivery.


App showing you the wrong restaurant location?

You can also help us improve our location accuracy by clicking the help ‘?’ button at the top of the screen to manually update the entrance location.